PRAKTIK PEMBULATAN HARGA PADA SISTEM COD PERSPEKTIF HUKUM EKONOMI SYARIAH (STUDI KASUS SHOPEE EXPRESS HUB SUKOWONO)

Abstract

This research is motivated by the widespread practice of price rounding in the Cash on Delivery (COD) system on the Shopee platform, particularly at the Shopee Express Hub in Sukowono, which is often carried out by couriers without detailed explanation to consumers, thus raising questions regarding its compliance with the principles of Sharia Economic Law which demands fairness, transparency, and willingness ('an taradhin) in transactions. This study aims to describe and analyze the practice of price rounding in the COD system at the Shopee Express Hub in Sukowono from the perspective of Sharia Economic Law. This study uses a qualitative approach with a phenomenological research type. Data were collected through in-depth interviews with the head of the Shopee Express hub, couriers, and consumers, as well as observation and documentation. The results show that price rounding is a common practice, mainly based on the availability of small denominations. This practice is often carried out unilaterally by couriers without confirmation from consumers. In the context of Sharia Economic Law, this practice is only valid if it is based on the consumer's willingness (an-taradhin), so that the excess payment is transformed into a tabarru' contract, such as a gift or charity. However, when rounding off is done unilaterally without the consumer's consent, this practice violates the principles of transparency, fairness, and mutual consent, and contains elements of ambiguity (gharar), making it invalid according to Sharia. The implications of this research are the need for clearer policies from e-commerce companies and education for couriers and consumers regarding transaction ethics in the digital economy era.